Review Management
Online Review Management
Take control of your business reviews on review sites like Google Local, Yelp, CitySearch, TripAdvisor, etc. with our proven system to manage and improve online reviews.
- ✓ Free, confidential review
- ✓ Firm quote before any work starts
- ✓ Money-back guarantee on agreed removals
- ✓ 10+ years, 10,000+ records removed
Reviewed by Joe Chierotti, Defamation Defenders · Updated October 2026
Table Of Content
Take Control of Your Online Reviews
The Importance of Managing Business Reviews
Most know that online reviews are important to the health of a business, but few know just how very important they are. In a recent study, it was estimated that 73% of people trust online reviews as much as they trust a personal recommendation. This puts serious power in the hands of people who are writing reviews about your business. What can you do if you have an unhappy customer who sounds off at the keyboard, tarnishing the reputation of your business, service, or product?
How can we help your business better manage online reviews?
Defamation Defenders’ Review Management Service is the best software around for businesses to gain control of ratings and customer feedback on all major review sites. We in no way guarantee that people will start writing reviews about your company with our program (after all, it’s up to the customer to write or not write what they like). What we can do is help track, monitor, analyze & respond to online reviews, as well as help business owners develop and implement a review acquisition strategy for any industry. Our comprehensive dashboard allows business owners to access all of your reviews in one convenient setting, rather than having to visit multiple websites.

We can help your business take control of your customer feedback on review sites. We can’t control what the customer does or says, but with a proactive measures to engage your customers, you’ll find that you’ll be getting far more positive reviews, and far less negative ones.
Get More Positive Reviews
We also help you be more proactive about gaining positive reviews. For instance, simply having an email responder that asks customers for their feedback and encourages them to write a positive review will help you increase the amount of positive reviews that you get! Remember that while a customer is very likely to report a negative experience, many won’t think about reporting a positive experience. Don’t just wait for good reviews; we can help you obtain them!
Control Negative Reviews
This also helps with controlling negative reviews. If the customer has had a negative experience and you reach out to them, it increases the chance that they will air their grievances in a more private way that you can immediately respond to. This prevents having a damaging review that gets catalogued in the SERPs.
Our review management service can also include a branded review page that showcases genuine customer feedback and is optimized to rank in local search results. We never filter out negative reviews or invite only happy customers to post — that kind of review gating breaks Google’s review policies and FTC rules.
Why choose Defamation Defenders to manage online reviews for your company?
Proven Success
Defamation Defenders has yet to let down a single business that’s used it’s online review solutions to manage reviews and customer feedback online.
98%
Success Rate
Dedicated Customer Service
Our review management customer service is second to none. Each Defamation Defenders review management client is paired with a knowledgeable online review account manager.

Yelp
Manage reviews and improve business listing on Yelp.
Google My Business
Manage Google My Business listings and take control of reviews on Google Maps local search.
TripAdvisor
Manage reviews of your travel business and optimize your business listing on TripAdvisor.
Manage feedback on Facebook. Get more recommendations for your business page & hide bad reviews.
+ Dozens of other review websites and local business directories!
More features of our review management system
Negative Review Removal
In more than ten years of experience managing online business reputations, we’ve learned a thing or two about removing negative reviews from Google, Yelp, CitySearch and other major business directories and review sites. Not only can Defamation Defenders help you to get more positive online reviews, we can help you to remove negative reviews from your business listings.
Business Listing Optimization
When you choose Defamation Defenders to manage your online business reviews, you can rest assured that all of your business listings will be maintained with accurate information for your business that is consistent across all listings, and is optimized using local SEO best practices to ensure your business is found in the right light on major local business directories.
Defamatory Review Removal
We can help your business combat defamatory feedback online and remove defamation from review sites and 100s of other online sources. We employ a variety of legal content removal strategies, in combination with proven, White-Hat SEO, and advanced Online Reputation Management techniques to defend business from bad reviews, consumer complaints and other forms of brand-damaging content online.
Review removal by platform
Want a review taken down? Start with our review removal service, which covers every major platform. Need a specific review site handled? See our platform-specific services:
More ways to improve online reviews
If you’re looking for more information and DIY strategies for managing your business reviews and reputation online, make sure to sneak a peek at our blog. It’s a great resource for free DIY business reputation repair and review management tips.
Get a free, confidential review
Tell us what you want removed or fixed. We’ll review it confidentially and give you a firm quote before any work starts. Call 1-800-785-1749 or request your free review online.
Defamation Defenders is an online reputation and content removal company, not a law firm, and nothing on this page is legal advice.
Published · Last updated by the Defamation Defenders team